Privacy Policy

1. Introduction

Aureva Group Ltd ("Aureva", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, and postal address.
• Property Information: Details about properties you own or manage, for the purpose of providing our services.
• Communication Data: Messages, enquiries, and any other information you provide when contacting us.
• Technical Data: IP address, browser type, operating system, and usage data collected via cookies and similar technologies.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide the services you request.
• To manage and administer our relationship with you, including property management services.
• To send you relevant communications about our services, where you have consented.
• To improve our website and services through analytics and usage monitoring.
• To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data under the following lawful bases under UK GDPR:

• Consent: Where you have given clear consent for us to process your data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided your rights do not override those interests.
• Legal Obligation: Where we need to comply with a legal or regulatory obligation.

5. Data Sharing

We do not sell your personal data. We may share your data with:

• Service providers who assist us in operating our business (e.g., IT, hosting, email delivery).
• Professional advisers, including lawyers and accountants, where necessary.
• Regulatory authorities or law enforcement, where required by law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted.

7. Your Rights

Under UK GDPR, you have the following rights:

• The right to access your personal data.
• The right to rectify inaccurate data.
• The right to erasure ("right to be forgotten").
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: